Human resource job descriptions for recruitment
are the key to successful business practice.
Human resource job descriptions describes
the major areas of an employee's job or position.
Good
human resource job descriptions begin with a careful
analysis of the important facts
about a job, such as the individual tasks involved,
the methods used to complete the tasks, the purpose
and responsibilities of the job, the relationship
of the job to other jobs, and the qualifications
needed for the job.
It's important
to make human resource job descriptions practical
by keeping it current. Don't
get stuck with an inflexible job description!
Poorly written job descriptions can lead to
future employees refusing to carry out a relevant
task because “it wasn’t on their
job description”
Realistically
speaking, many human resource job descriptions
are subject to change, due
either to personal growth, organisational development
and/or the evolution of new technologies. Flexible
human resource job descriptions will
encourage your employees to grow
within their positions and learn how to make
larger contributions to your company. For example:
Is your office manager stuck "routinely
ordering office supplies for the company and
keeping the storage closet well stocked "
or is she/he "developing and implementing
a system of ordering office supplies that promotes
cost savings and efficiency within the organisation?"
When
writing human resource job descriptions, keep
in mind that the job description will serve
as a major basis for outlining job training
or conducting future job evaluations.
Good
Human Resource Job Descriptions should include:
Job Title
Job Objective
or Overall Purpose Statement – A general
statement designed to tell the reader general
nature, level, purpose and objective of the
job. The summary should describe the broad
function and scope of the position and be
no longer than three to four sentences.
List of
Duties – The list contains an item by
item list of principal duties, continuing
responsibilities and accountability of the
occupant of the position. The list should
contain each and every essential job duty
or responsibility that is critical to the
successful performance of the job. The list
should begin with the most important functional
and relational responsibilities and continue
down in order of significance. Each duty or
responsibility that comprises at least five
percent of the incumbent's time should be
included in the list.
Description
of the Relationships and Roles the occupant
of the position holds within the company,
including any supervisory positions, subordinating
roles and/or other working relationships.
When using
human resource job descriptions for employment
services agencies and recruiting situations, you
may also want to attach the following:
Job Specifications,
Standards and Requirements - the minimum qualifications
needed to perform the essential functions
of the job such as education, experience,
knowledge and skills.
Any critical
skills and expertise needed for the job should
be included. For example, for a receptionist,
critical skills may be having 1) a professional
and courteous telephone manner, 2) legible
hand-writing if messages are to be taken 3)
the ability to handle a multiple-lined phone
system for a number of staff members and 4)
the patience and endurance to sit behind a
desk all day.
Location
of Job - where the work will be performed.
Equipment
to be used in the performance of the job.
For example, does your company's computers
run in a Apple MacIntosh or PC Windows environment?
Salary
Range - range of pay for the position (optional).
Keep each statement in the job description
crisp and clear.
Structure
your sentences in classic verb/object
and explanatory phrases. Since the occupant
of the job is your sentences' implied subject,
it may be eliminated. For example, a sentence
pertaining to the description of a receptionist
position might read: "Greets office visitors
and personnel in a friendly and sincere manner."
Always
use the present tense of verbs.
If necessary, use explanatory phrases telling
why, how, where or how often to add meaning
and clarity. For example: "Collects all
employee time-sheets on a bi-weekly basis for
payroll purposes."
Omit
any unnecessary articles such as "a",
"an", "the" or other words
for an easy to understand, to the point description.
Using the above example, the statement could
have read, "Greets all visitors and the
office personnel to the building in a friendly
and a sincere manner."
Use
un-biased terminology. For
example: use the "he/she" approach
instead of just he or she.
Avoid
using words which are subject to differing
interpretations. Try not to use words
such as "frequently," "some,"
"complex,", "several", "occasional".
Good human resource job descriptions
make it easy for employment services agencies
or potential recruits to know exactly
what you want from the position offered.